works with thousands of different WordPress sites on a daily basis, so when it comes lớn different types of errors, we’ve pretty much seen it all. From database connection errors to the trắng screen of death, ERR_CACHE_MISS, & browser/TLS related issues.

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Some of these for the everyday WordPress user can be downright frustrating & even scary at times. Depending on the type of error it could also mean downtime for your website, which means you’re losing money. Or it might just be that the browser on your computer needs fixing.

Today we’re going to lớn dive into the “your connection is not private” error & walk you through some ways lớn get things working again. Read more below about what causes this error và what you can bởi vì to prevent it in the future.

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What Is the Your Connection is Not Private Error?

The “your connection is not private” error only pertains khổng lồ sites that are running over HTTPS (or should be running over HTTPS). When you visit a website, your browser sends a request lớn the hệ thống where the site is hosted. The browser then has khổng lồ validate the certificate installed on the site to ensure it is up lớn current privacy standards. Other things that also take place include the TLS handshake, the certificate being checked against the certificate authority, and decryption of the certificate.

If the browser finds that the certificate isn’t valid, it will automatically try lớn prevent you from reaching the site. This feature is built into website browsers to lớn protect the user. If the certificate isn’t phối up correctly, this means data can’t be encrypted properly và therefore the site is unsafe to lớn visit (especially those with logins or that process payment information). Instead of loading the site, it will deliver an error message, such as “your connection is not private.”

Your Connection Is Not Private Error Variations

There are quite a few different variations of this error depending upon which web browser you’re using, operating system, & even the configuration of the certificate on the servers. & while some of these errors sometimes mean slightly different things, a lot of times the troubleshooting steps are the same.

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Your Connection Is Not Private in Google Chrome

In Google Chrome if there is an issue validating the certificate the error will show as “your connection is not private” (as seen below).

Attackers might be trying khổng lồ steal your information from (for example, passwords, messages, or credit cards).

Your connection is not private error in Chrome

This is also accompanied by an error code message which helps to try & pinpoint the exact issue. Below are just a couple of the most common error codes you might see in Google Chrome:


Your Connection Is Not Secure in Mozilla Firefox

In Mozilla Firefox the error message varies slightly, & instead of “your connection is not private” you’ll see “your connection is not secure” (as seen below).

The owner of has configured their website improperly. Khổng lồ protect your information from being stolen, Firefox has not connected lớn this website.

This connection is not secure warning in Firefox

Just lượt thích in Chrome, it’s accompanied by an error code message which helps to lớn try và pinpoint the problem. Below are just a couple of the most common error codes you might see in Mozilla Firefox:


Your Connection Isn’t Private in Microsoft Edge

In Microsoft Edge, you will also see the error as “Your connection isn’t private.”

Attackers might be trying khổng lồ steal your information from (for example, passwords, messages, or credit cards).

Your Connection isn’t Private Error in Microsoft Edge

These are also accompanied by an error code message. Below are just a couple of the most common error codes:

NET::ERR_CERT_COMMON_NAME_INVALID (this occurs when the certificate does not match the domain)Error Code: 0DLG_FLAGS_INVALID_CADLG_FLAGS_SEC_CERT_CN_INVALID


This Connection Is Not Private in Safari

In Safari, you will see the error as “Your connection is not private.”

This website may be impersonating “” to lớn steal your personal or financial information. You should go back to the previous page.

Your connection is not private error in Safari

How to lớn Fix the Your Connection Is Not Private Error

Sometimes you might not even know where khổng lồ begin if you’re seeing a “your connections is not private” error. From our experience, these errors typically originate from two things: the first is a client-side issue (your browser, computer, OS), and the second is that there is an actual problem with the certificate on the website (expired, wrong domain, not trusted by the organization). So we’ll dive into a little of both.

Here are some recommendations và things to kiểm tra to fix the error (sorted in order by most common reasons we see):

1. Try Reloading the Page

This might seem a little obvious khổng lồ some, but one of the easiest & first things you should try when encountering a “your connection is not private” error is khổng lồ simply close and re-open your browser & try loading the page again. It could be that the trang web owner is currently reissuing their SSL certificate or something was out of whack in your browser.

2. Manually Proceed (Unsafe)

Your second option is to simply manually proceed. However, we don’t ever recommend doing this unless you fully understand that nothing will be encrypted if you proceed. If you’re going lớn be entering in login credentials or entering payment details, by all means, skip to lớn the next steps below.

We only include this option so we can explain the full ramifications of doing this. Seeing this error could very well mean that someone’s trying to lớn fool you or steal any info you send khổng lồ the server & you should typically close the site immediately. It is also possible that the website has been compromised và there is a malicious redirection. If you’re in a public place, never try lớn bypass this screen.

If you still want to lớn proceed, there is usually a “Proceed to lớn” link you can click at the bottom of the error screen. Depending on the browser this is sometimes hidden under the “Advanced” option. Note: If the website is using HSTS (HTTP Strict Transport Security) this option won’t be available as it means they have implemented an HTTP header which never allows non-HTTPS connections.

Connection error proceed anyways

3. Are You in a coffe or Airport?

This might sound odd, but cafes ☕ & airport Wi-Fi networks tend to be one of the most popular places that users see the “your connection is not private” error. Why? Because a lot of them are still not running everything over HTTPS, or if they are, it isn’t configured correctly. This usually pertains khổng lồ the portal screen where you need to lớn accept the terms và agreement lớn sign in. If you’re trying lớn connect lớn an HTTPS (secure) site before accepting the portal’s terms this error could pop up. Here are some easy steps khổng lồ get around it.

Connect to lớn the cafe or the airport’s Wi-Fi.Browse to a non-HTTPS site, such as

Remember, whenever you’re using public Wi-Fi a VPN can help protect you even further by hiding your traffic. Here are a couple popular ones you might want to kiểm tra out:

4. Check Your Computer’s Clock

Another very common reason that you might see the “your connection is not private” error is that your computer’s clock is messed up. Browsers rely on these khổng lồ be correctly synced up khổng lồ verify the SSL certificate. This can easily happen if you just purchased a new computer, especially laptops on Wi-Fi for the first time. They don’t always sync up automatically after your first login. Below are the steps lớn update the time on your computer. Note: This can also happen on thiết bị di động devices.

WindowsRight-click the time in the bottom right-hand task tray.Select “Adjust date/time.”

Adjust date & time in Windows

Select “Set time automatically” & optionally “Set time zone automatically.” This will update according lớn one of Microsoft’s NTP servers. Double kiểm tra the time in the bottom right-hand task tray to lớn make sure it’s correct. If not, you can click on the “Change” button to lớn manually select a time zone.

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Windows time zone

Close your browser & re-open it. Then try revisiting the website.MacFrom the táo apple menu click on “System Preferences”Click the Date và Time icon. If the padlock appears at the bottom of the window you might need to click it and enter your administrator username & password.Select “Set date và time automatically.” This will update according lớn one of Apple’s NTP servers.Select the Time Zone tab. If it doesn’t determine your location automatically simply uncheck it so you can manually phối it. On the bản đồ select your time zone region and city.Close your browser và re-open it. Then revisiting the website.

5. Try in Incognito Mode

Our next recommendation would usually be to clear your browser’s cache. However, that’s easier said than done for a lot of us.